Terms of Service

Welcome to Consultant Platform. These Terms of Service ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Consultant Platform is an online marketplace that connects consultants, businesses, and clients. Our platform facilitates:

• Profile creation and management for consultants and businesses
• Appointment scheduling and management
• Project portfolio display and management
• Communication between platform users
• Payment processing for services

3. User Accounts

Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain the confidentiality of your account credentials
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

Account Types

We offer different account types with varying features:

• Consultants: Professional service providers
• Businesses: Organizations seeking consulting services
• Clients: Individual users seeking consultations

4. User Conduct and Responsibilities

Permitted Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You are responsible for:

• All content you post or upload
• All communications and interactions with other users
• Complying with applicable laws and regulations
• Maintaining professional conduct in all interactions

Prohibited Activities

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Post false, misleading, or inappropriate content
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Use automated tools to access the Service
• Interfere with the proper functioning of the Service
• Violate intellectual property rights

5. Content and Intellectual Property

User Content

You retain ownership of content you submit to our platform. By posting content, you grant us a license to use, display, and distribute your content in connection with providing our Service.

Platform Content

All content provided by Consultant Platform, including but not limited to text, graphics, logos, and software, is protected by intellectual property laws and remains our property or that of our licensors.

6. Payment Terms

Fees

Certain features of our Service may require payment. All fees are clearly disclosed before you incur them.

Payment Processing

We use third-party payment processors. You agree to comply with their terms and policies. We are not responsible for payment processor actions or errors.

Refunds

Refunds are processed according to our Refund Policy, which is available on our website.

7. Appointments and Consultations

Booking

When booking appointments, you agree to:

• Provide accurate information about the consultation
• Attend scheduled appointments or provide timely notice of cancellation
• Respect the time and expertise of consultants
• Complete payments for services rendered

Cancellation Policy

Cancellation terms vary by consultant and are clearly stated in their profiles. Generally:

• Cancellations made 24+ hours in advance receive full refunds
• Cancellations within 24 hours may incur fees
• No-shows are subject to full charges

8. Disclaimers and Limitations

We disclaim all warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Accuracy or completeness of information
• Uninterrupted or error-free service
• Security of data transmission

Limitation of Liability

To the maximum extent permitted by law, Consultant Platform shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Service.

9. Indemnification

You agree to indemnify and hold harmless Consultant Platform, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to our platform

10. Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for other reasons we deem necessary. Upon termination:

• Your right to use the Service ceases immediately
• We may delete your account and associated data
• Outstanding payments and obligations remain due

11. Dispute Resolution

Any disputes arising from these Terms or your use of our Service shall be resolved through:

1. Direct negotiation between parties
2. Mediation if direct resolution fails
3. Binding arbitration as a last resort

Disputes shall be governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or platform notifications. Continued use of our Service after changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Consultant Platform regarding your use of our Service.

15. Contact Information

If you have questions about these Terms, please contact us:

• Email: legal@consultantplatform.com
• Address: [Your Business Address]
• Phone: [Your Contact Number]